Captain Lance ChambeauDuring our 28 years in business, we went through 4 other online reservation systems, so I know what's out there. We finally found the perfect fit.
With Starboard Suite, we've got a cutting edge reservation system, customized for our business, with no upfront fees and no cost to us.
I can't recommend them highly enough.
Owner, Riverlady Cruises
Manage your entire business from a single integrated platform
Our intuitive web-based platform makes it simple for your staff to manage your sales, inventory and check-ins. With enterprise-level reporting and detailed audit trails you can stay on top of it all.
Marketing & SEO
Starboard Suite includes powerful marketing tools to help you attract customers and grow your business.
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Optimized booking pages
Individual event pages are optimized for Google, to help you boost your rank in search results.
Flexible discount codes
Offer discount codes on your own terms.
Voucher support
Online redemption and tracking of Groupon, Living Social or any other prepaid vouchers.
Conversion Tracking
Track the success of your online marketing efforts, through our integration with Google Analytics.
Google Transit Integration
Customers see your schedule and prices when they search for directions on Google Maps.
Real-time availability
Share real inventory across your online, phone and walk-up sales, and completely eliminate overbooking.
Mobile friendly
Streamlined, mobile-friendly design that customers love
Split payments
Support for split payments and deposits, across any payment methods, including cash and checks
Flexible credit card processing
Secure and PCI-compliant credit card storage
Concierge/agent bookings
Let concierges and booking agents reserve online using credit cards or voucher codes.
E-gift certificates
Let customers purchase and redeem gift certificates online. Certificates look great and match your brand.
Online waivers
Electronic liability waivers (integrated with SmartWaiver)
Automated Emails
With our email automation tools, you can provide timely detailed information to keep customers happy and reduce phone calls.
Need to delay or cancel an event due to weather? Email every customer who's booked on an event in a single click.
After your event, automatically send links to your Facebook, Yelp, and Trip Advisor pages to encourage customers to write reviews for you.
Automated emails
Automated confirmation, reminder, and thank you emails
Event details
Include address, directions, and Google Maps.
Multiple events & locations
Support for multiple event types and departure locations
Get more customer reviews
Automatically prompt customers to write reviews for you after their trip. Support for Trip Advisor, Yelp, or any review site.
Event updates
Weather issues? Email every customer who's reserved for an event, with a single click.
Mobile Check Ins
Mobile-friendly check-ins for groups and individual guests
Guest assignments
Support for table, seat and room assignments, meal selections, and pick-up locations
Electronic Waivers
Manage your liability waivers electronically through our integration with SmartWaiver.
QR scanning
Speed up check-ins with our integrated QR code (barcode) scanner app on your iPhone/iPad. Optional integration with Linea Pro® laser cases
Integrated gratuities
Collect gratuities during check-in, or after an event. Optionally, charge them to a stored credit card on file.
Management & Reporting
Powerful management and reporting tools let you oversee and control your entire operation from a single dashboard.
Unlimited employee accounts with 6 permission levels, let you grant the right level of access to each employee.
Enterprise level audit trails and financial reporting give you instant access to the information you need to streamline your operations and grow your business.
Real-time passenger counts
Calendar-based views of all of your events, with real-time passenger and availability info
Modify anything anytime
Change reservations, events, prices, locations, taxes and global system settings any time.
Employee accounts/permissions
Unlimited employee accounts with 6 permission levels
Detailed audit trails
Track every change to every booking, including employee names and timestamps.
Employee scheduling
Including roles and teams
Private/Public Notes
Keep private and public notes about events and reservations.
Advanced Search
Search by any date range; filter and group data any way you like.
Track success metrics
Track revenue, passenger counts and sales categories.
Data exports
Export data to CSV, Excel, or Quickbooks.
Google Analytics Integration
Integration with Google Analytics
Automated emails for customer reviews
Automated follow-up emails get customers to write reviews for you on Trip Advisor, Yelp and Facebook.
Auto syncing to email list
Add new customers to your MailChimp or Constant Contact mailing list automatically.
"Book again" feature
"Book again" functionality makes it easy to book repeat customers with a single click. You'll even have the option to re-use their previous credit cards